Privacy and Data Security

Katrina Alexander Jewellery is committed to protecting your privacy. This privacy policy sets out the basis on which we will use any personal data we collect from you, or that you provide to us. Please read this policy carefully to ensure you understand how your personal data will be used. By using the Site, you acknowledge that you agree to this use.

We may amend this privacy policy from time to time and the changes shall take effect from the next time you access the Site. We therefore suggest that every time you access our Site you read this page to ensure you are aware of our current privacy policy. Any changes will also be notified to existing customers and subscribers to our newsletter via email.

We may ask you to provide personal data and permission to contact when you

• Use our website to place an order to make an enquiry
• Provide a testimonial or feedback on our services
• Participate in surveys, competitions, giveaways or other promotional activities 
• Subscribe to newsletters, marketing and promotional emails
• Interact with us on third party social networks (subject to that third party’s terms of use and privacy policies)
• Contact us in any other way

Categories of Personal data we collect may include your name, email addresses and telephone numbers. Forms that you choose to complete will indicate whether information requested is mandatory or voluntary. If purchase something, we may ask for your credit card number and billing information in order to process your request.

When you use our website, we automatically collect information on your website visit via cookies. A 'cookie' is a small file on your computer which stores certain information about your on-line browsing. Cookies help us to recognise you as a previous visitor to this Site, to personalise your browsing and to track your interests, enabling us to improve your experience to your benefit. We do not store any personal data about you.

Your browser can be set to not accept cookies, in which case you may still use our Site, but may not benefit from some of the functionality which cookies bring to your experience of any site.

We may collect information about your computer, including where available your IP address, operating system and browser type, in order to analyse trends, administer our Site and track your movements while on the Site. This is statistical data about your browsing actions and does not provide us with personally identifiable data.

We will use any data we collect about you in accordance with existing legislation. We have in place appropriate security policies intended to ensure, as far as possible, the security and integrity of all our information, including your personal information.

We use this information in the following ways:

• To deliver the services you have requested
• Send communications to you, including information about your orders and to request further information. 
• Customise, analyse and improve our website and services
• Better understand our customers and online users, including through profiling based on interests and interactions with our site
• Prevent fraud and other prohibited or illegal activities
• Protect the security or integrity of our website, our business and services;
• To carry out our obligations arising from any contracts entered into between you and us
• To notify you about changes to our Website.

We will retain your Personal Information as necessary in connection with the purposes described in this Privacy Statement, in accordance with our retention policies and applicable law.

The processing of your Personal Information is subject to EU data protection laws. You have the following rights subject to applicable law:
 

• Access: you have the right to request information about how we process your Personal Information and to obtain a copy of that Personal Information.
• Rectification: you have the right to request the rectification of inaccurate Personal Information about you and for any incomplete Personal Information about you to be completed.
• Objection: you have the right to object to the processing of your Personal Information
• Erasure: you have the right to request the erasure of your Personal Information
• Restriction: you have the right to ask us to restrict our processing of your Personal Information
• Portability: you have the right to receive your Personal Information, which you have provided to us, in a structured, commonly used and machine-readable format

If you have any questions about the type of Personal Information we hold about you or if you wish to request deletion or correction of Personal Information we hold about you, please send your request via the form below. We will make all reasonable efforts to accommodate your request.

You may choose to receive or not receive marketing communications from us by indicating your preferences. Opportunities to select your preferences include the following:

When we collect your information to provide you with a service.
Click “unsubscribe” in any marketing email communications
View or edit your Personal Information by following the unsubscribe link that will take you to the preference centre showing the preferences we have recorded for you
Send an email to katrina@katrina-alexander..com

Please allow up to 10 business days for your email preferences to take effect as it may be that some promotions are set in advance.

The data we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (""EEA""), which may not have the same level of data protection as your home country. By submitting your personal data, you agree to this transfer, storing or processing. We will take reasonable steps to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

We do not disclose your personal information to any party outside of Katrina Alexander Jewellery.

Our Site may contain links to websites not owned or controlled by us. As such sites are not operated by us, they will have their own privacy policies and we do not accept any responsibility or liability for them. Please check these policies before you submit any personal data to these websites.

These cookies are essential for the running of our websites. Without the use of these cookies parts of our websites would not function.

We use these types of cookies to monitor our website's performance and how their users may use it. These cookies provide us with information that helps us provide better products to users and also to identify any areas that may need maintenance.

Functional cookies are used to remember your preferences on our websites.

We may use cookies to provide tailored advertising to you which we believe is relevant to you. Online behavioural advertising is a way of providing advertisements on the websites you visit and making them more relevant to your interests. This is done by grouping together shared interests based upon previous web browsing activity. Advertising is then displayed to you when you visit a website which matches these interests.

Behavioural advertising is based upon your web browsing activity over a period of time - so it's different to advertising you may see when you're looking for something online using a search engine (e.g. Google) or on the website you may be visiting at a particular time. We cannot control nor do we have access to any cookies placed on your computer by third party advertisers and sponsors.

We may also track IP addresses. An IP Address is a number that can identify an Internet service provider and a country location. It cannot provide personal information.

You are not obliged to accept cookies and may modify your browser so that it will not accept cookies. The browser you use to surf the web not only allows you to see the cookies you have got but also allows you to control their use.

You can control them by allowing them, deleting them individually or deleting all of them. You can also set your browser to not accept cookies altogether. If this option is selected, you should be aware that many websites will not function properly or at all.

It may be possible to set your browser to not accept cookies and ask for your consent before each cookie is set on your device. This gives you control over what is set on your device, however has the drawback of slowing down your browsing experience.

There are different levels of control too. You are able to prevent just third party cookies being deployed, effectively opting out of behavioural advertising, and some even allow you to block specific companies you do not wish to deploy a cookie, instead of selecting all companies.